Operational Hours
Monday – Saturday 07.30 – 17.00 WIB

ADDRESS

Jl. Dr. Cipto Mangunkusumo, No. 1, Sekupang, Batam

CALL CENTER

0778-324391 (IGD)
0778-327629 (iSTEMI)

Medical Check Up

Medical Check Up

Services offered by the General Clinic include:

  • Registration.
  • Assist in completion of health insurance claims with the provision of the guarantee number.
  • Conduct initial intake of new patients.
  • Recording medical history, examination and patient management.
  • Maintaining patient medical records.
  • Basic medical treatment.
  • Counseling regarding diseases and healthy lifestyles.
  • General medical counseling.
  • Internal referals.
  • Conduct specialist case reference.
  • Issuance of health/sickness certificates as required.

Generally, patients of the General Outpatient Clinic will be supplied with a prescription for medication and/or a referral to a specialist.

IGD

The Emergency Room (IGD) provides first aid in cases defined as emergencies, diagnosing and treating acute illnesses and injuries the require immediate action. Patients presenting at the emergency room will be assessed and assigned a priority on a 3-point system. Priority 1 cases are considered serious and life-threatening and will be treated immediately. Priority 2 cases are deemed as minor emergencies. Priority 3 cases are non-emergency cases.

Treatment

  • Serve clinical situations that require immediate medical action.
  • Serve emergency services, such as medical actions required by emergency patients in a timely manner in order to save lives and prevent possibilties of disability.
  • Provide initial treatment (for patients who come directly to the hospital) / follow-up (for referral patients from other facilities), suffering from illness or injury that can threaten life.
  • Organize emergency services that aim to treat acute conditions or save the patient’s life and / or prevent disability.

Facilities

GENERAL CLINIC

Spacious Waiting Room with seating; equipped with air conditioning, television set, and easy access to retail shopping, food, etc. It is also facilitated by a television set (Cable TV), clean and well-maintained toilets and accommodates the needs of those with disabilities.

IGD

Clean and comfortable emergency room with complete resuscitation equipment.

Providing 24-hour service and equipped with supporting facilities:

  • Ambulance
  • Radiology
  • Laboratory
  • Resuscitation Room
  • PONEK (Comprehensive Emergency Obstetric / Neonatal Care.)
  • Emergency Isolation Room
  • Non-Emergency Room
  • Triage Room

RSBP is always ready to provide emergency assistance for you and your family.